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44-3 · Labour & social insurance administration

Employment and Labor Authority Complaints and Administrative Documents

Workers who have not been paid wages or severance pay can file a wage arrears petition with the regional employment and labor office with jurisdiction over the workplace, and a labor inspector confirms the arrears and amount through interviews with both parties. Article 36 of the Labor Standards Act requires all money including wages to be paid within 14 days of leaving the job, and under Article 49 of the same Act wage claims expire by prescription if not exercised for 3 years. If the employer still does not pay, a simplified substitute payment under the Wage Claim Guarantee Act may be claimed: a worker who has left must have filed a petition or similar within 1 year from the day after leaving, and must claim within 6 months from the date the certificate of unpaid wages and employer confirmation was first issued. Hwang Yunsang Administrative Office prepares the petition, wage calculation sheet and list of evidence and submits them on the client's behalf.

HWANG YUNSANG ADMINISTRATIVE OFFICESONGDO · 37.3892° N / 126.6439° E
#Employment and Labor Authority Complaints and Administrative Documents#Official check#44-3
01

When this applies

When this applies

Employees and employers who need to organize administrative documents and reception routes related to wage arrears, employment contracts, attendance, or industrial accidents.
02

Procedure

Procedure

Procedure type
  • Appeal Difficulty High

    Submitting an opinion, objection or administrative appeal against a disposition or decision already made, or applying for damage relief or dispute mediation. The reviewing body decides after examining the facts and the law, so preparing supporting evidence is important.

  1. 01

    Organize the employment relationship and arrears: write down start and end dates, workplace, agreed wages and amounts received in date order, and make a calculation sheet of monthly unpaid amounts and severance pay. Wages older than 3 years expire, so check the period first.

  2. 02

    Secure evidence: even without an employment contract, the employment relationship can be shown with wage transfer records, attendance records, work schedules, work instruction messages and social insurance enrollment history, so collect them as original files.

  3. 03

    Draft and file the petition: file a petition stating workplace details, period of employment, amounts by arrears item and demands through the Ministry of Employment and Labor's labor portal or with the regional employment and labor office for the workplace.

  4. 04

    Prepare for the interview: once an inspector is assigned, an attendance date is notified. Organize the key points of your statement with the calculation sheet and evidence list, and secure the date first because failing to attend without good reason can close the case.

  5. 05

    Confirmation of arrears and substitute payment claim: if arrears are confirmed, obtain the certificate of unpaid wages and employer confirmation and claim the simplified substitute payment from the Korea Workers' Compensation and Welfare Service within 6 months of its first issuance. A worker who has left is eligible only if the petition was filed within 1 year from the day after leaving.

  6. 06

    Wrap-up: if the employer pays, check the deposit and close the case; after receiving the substitute payment, keep the certificate and investigation records so the remaining arrears can be claimed separately.

03

Filing route

Filing route

Ministry of Employment and Labor labor portal (online petition) / regional employment and labor office for the workplace / Korea Workers' Compensation and Welfare Service (simplified substitute payment)

Confirm the current filing office, jurisdiction, and online availability on the official website.

Official check
Actual processing agencyCompetent Regional Employment and Labor Office · Korea Workers' Compensation & Welfare Service
Statutory and policy authorityMinistry of Employment and Labor
Online routeLabor Portal
04

Deadlines & processing notes

Deadlines & processing notes

Deadlines vary depending on the date of occurrence, resignation date, or notices for wage arrears complaints. Manage reception numbers and correction request dates from the Labor Portal or the competent employment and labor office.Official check
05

Fees & official charges

Fees & official charges

Administrative service fee
  • Basic scope from KRW 600,000
All administrative service fees exclude 10% VAT.

Included in the basic fee — Initial document review, required-document guidance, basic form preparation, one filing support and responses to up to two supplement requests.

Conditional success fee — For this service, any conditional success fee may be separately agreed within the lawful service scope and stated in a written engagement agreement. No outcome is guaranteed.

Displayed amounts are starting estimates, not statutory or standard rates. The final fee is confirmed after consultation and document review in the engagement agreement. Government fees and actual expenses may change.

Fees & official charges →
06

Basic documents

Basic documents

Basic documents0 / 8

Scope of services

Scope of services

Hwang Yunsang Administrative Agent Office prepares and translates documents for administrative agencies, submits them on your behalf, and guides you through permit, application, and notification procedures. Services that require the principal’s personal appearance, principal’s application, or electronic signature may be limited in delegation.