9-9 · Business reports & registrations

Mail-Order (E-Commerce) Business Report

A business that sells goods through an online shop or open market must report as a mail-order business to the city, county or district office where its main office is located. The report is exempt if the previous year's number of mail-order transactions was fewer than 50 or if the business is a simplified taxpayer under the Value-Added Tax Act. When reported details such as the trade name, address or domain change, a change report is filed within 15 days of the change. After the report, the business receives a mail-order business report certificate and must display business information such as the report number on its sales page, and a seller that takes payment before delivery must also submit a purchase safety service confirmation.

HWANG YUNSANG ADMINISTRATIVE OFFICESONGDO · 37.3892° N / 126.6439° E
#Mail-Order (E-Commerce) Business Report#Official check#9-9
🌐 How to File a Mail-Order Business Report
01

Procedure

Procedure

Procedure type
  • Notification Difficulty Low

    You submit the statutory report form and required documents. Once the documents are in order the report is accepted; for some reports the authority checks the contents before accepting it.

  1. 01

    1. Check whether the report is required: Reporting is the rule, but a business with fewer than 50 mail-order transactions in the previous year or a simplified taxpayer need not report. Transactions with withdrawn orders are not counted. A business outside the exemption must report.

  2. 02

    2. Prepare the report items and purchase safety confirmation: The report states the trade name, address, telephone number, email address, internet domain name and host server location. A seller that takes payment before consumers receive the goods also submits a purchase safety service confirmation or an escrow service confirmation.

  3. 03

    3. Report to the local city, county or district office: Submit the report to the city, county or district office of the main office; it can also be filed online through Government24. The business registration certificate and corporate registry certificate are checked by the office through administrative information. If the domain and host server location cannot be stated in a new report, supplement them within 30 days of receiving the certificate.

  4. 04

    4. Receive the certificate and display business information: After processing, the mail-order business report certificate is issued. The sales page must display the business identity information, including the trade name, representative, address, telephone number and report number, and failing to do so is subject to an administrative fine.

  5. 05

    5. Change, suspension and closure reports: If the trade name, address, telephone number, email address, domain or host server location changes, file a change report with proof within 15 days of the change. Report suspension, closure or resumption after suspension in advance, and attach the previous certificate to a closure report.

02

Filing route

Filing route

City, county or district office of the main office location (also online via Government24)

Confirm the current filing office, jurisdiction, and online availability on the official website.

Official check
Actual processing agencyCompetent Korean authority or official service
Statutory and policy authorityAgency by case
Online routeOfficial check
03

Deadlines & processing notes

Deadlines & processing notes

Check deadlines and next steps against the notice, filing date, and any request for additional documents.Official check
04

Fees & official charges

Fees & official charges

Administrative service fee
  • Basic scope from KRW 300,000
All administrative service fees exclude 10% VAT.

Included in the basic fee — Initial document review, required-document guidance, basic form preparation, one filing support and responses to up to two supplement requests.

Conditional success fee — For this service, any conditional success fee may be separately agreed within the lawful service scope and stated in a written engagement agreement. No outcome is guaranteed.

Displayed amounts are starting estimates, not statutory or standard rates. The final fee is confirmed after consultation and document review in the engagement agreement. Government fees and actual expenses may change.

Fees & official charges →
05

Basic documents

Basic documents

Basic documents0 / 7

A business that was exempt can become subject to reporting if its transactions increase or it becomes a general taxpayer. For goods that need a separate sales business report by item, such as health functional foods or medical devices, the mail-order report alone does not allow sales.

Scope of services

Scope of services

Hwang Yunsang Administrative Agent Office prepares and translates documents for administrative agencies, submits them on your behalf, and guides you through permit, application, and notification procedures. Services that require the principal’s personal appearance, principal’s application, or electronic signature may be limited in delegation.