Home-Visit Care Center Closure Procedure — 30-Day Advance Report, Transfer of Beneficiaries and Benefit Cost Claims

Procedure

1. 1. Check both closure-reporting deadlines

   Closure of a long-term care institution is reported at least 30 days before the planned date, and closure of an in-home welfare facility for senior citizens is reported 3 months in advance, so we check both deadlines for you. For the actual preparation schedule, beneficiary referrals, settlements and the transfer of records to the NHIS are arranged on the basis of 3 months in advance.

2. 2. Plan the transfer of beneficiaries

   For each beneficiary, confirm the institution they will move to, secure that institution's willingness to accept them and the transfer schedule, and compile this into a list. For beneficiaries who have difficulty choosing an institution themselves because of cognitive decline or difficulty contacting a guardian, the institution must actively connect them with another institution. This plan is submitted together with the closure report.

3. 3. Prepare the claim for the final month's benefit costs

   Benefit costs are claimed from the beginning of the month following the month of service. If the institution closes on September 30, the costs for September are claimed in October. Unless the person in charge of claims, the digital certificate and system access rights are kept in place after closure, the final month's benefit costs may not be received.

4. 4. Transfer eligible records and complete closure reports

   Transfer the contracts, benefit provision records and other materials subject to retention to the National Health Insurance Service by the closure date, together with the application, the inventory and the list of lost or damaged records, and confirm the receipt. Original benefit cost claims and statements are excluded from the transfer. The closure report to the local government, the implementation result report and the tax office closure are handled as separate procedures, and the actual referral and transfer preparation at the care institution is supported according to the scope you select.

Required documents

• Report of closure or suspension of an in-home welfare facility for senior citizens (Enforcement Rule of the Welfare of Senior Citizens Act, Form No. 21), and report of (closure, suspension, non-renewal of designation) of a long-term care institution (Enforcement Rule of the Long-Term Care Insurance Act, Form No. 26)
• Plan for measures such as referring beneficiaries to another long-term care institution or welfare service, and plan for measures enabling users to use another facility
• Long-term care institution designation certificate (or certificate of report on installation of an in-home long-term care institution) and the certificate of report on installation of a welfare facility for senior citizens; for a corporation, the resolution on closure
• Settlement of accounts report, plan for refunding unused user fees, report on the use of subsidies and donations, and plan for returning the remaining assets
• Contracts, benefit provision records and other materials subject to transfer to the NHIS, with the inventory and the list of lost or damaged records (excluding original benefit cost claims and statements)

Fees

There is no fee for the closure or suspension report of a long-term care institution or for the application to transfer records to the NHIS. The filing-only service covers preparing and submitting the closure report and the result report using the plans, implementation evidence and settlement documents provided by the institution after it has completed beneficiary referrals, settlements and the transfer of records to the NHIS. The service that includes referral and transfer preparation is quoted separately, with a base volume of 5 beneficiaries and 20 files totaling 500 pages for inventory, missing-item and quantity checks. It does not include a full audit of the clinical content of benefit records or the transfer of original benefit cost claims and statements. Our office fee starts from the amount shown above and may vary depending on the scope selected; we will give you an exact quote after reviewing your documents.

See fees and official charges for this service →

Legal basis and review date

• Long-Term Care Insurance Act, Article 36
• Long-Term Care Insurance Act, Article 35
• Enforcement Rule of the Long-Term Care Insurance Act, Article 27
• Enforcement Rule of the Long-Term Care Insurance Act, Article 28
• Enforcement Rule of the Long-Term Care Insurance Act, Article 28-2
• Welfare of Senior Citizens Act, Article 40
• Enforcement Decree of the Welfare of Senior Citizens Act, Article 21
• Enforcement Rule of the Welfare of Senior Citizens Act, Article 30
• Long-Term Care Insurance Act, Article 37
• Long-Term Care Insurance Act, Article 69
• Enforcement Decree of the Long-Term Care Insurance Act, Annex 3
• Enforcement Rule of the Long-Term Care Insurance Act, Forms No. 26 and 36

Checked against the statutes on 2026-10-30

Statutes and public notices change, so each case needs to be checked individually. Statute titles are given in English for reference. The Korean statutes are the authoritative text.

Check these first

• Missing the reporting deadline of 30 days before the planned closure date can develop into an issue with the duty to protect beneficiaries.
• Designate the person in charge in advance so that the final month's benefit costs are not lost because the staff member handling claims resigns or the digital certificate is cancelled.

Frequently asked questions